The Chartered Institute Of Purchasing & Supply (CIPS) have chosen NetSupport to remotely host their Disaster Recovery Servers.

CIPS is the leading body in procurement and supply chain management, helping individuals, business, organisations and the profession as a whole to maximise the benefits of procurement practice. Membership of the organisation provides many benefits including a comprehensive range of courses, conferences and publications. CIPS also offers business solutions packages.

Ensuring continuity of service to their customers is key and this led CIPS to look for a partner who could help minimise the amount of system downtime in the event of unforseen circumstances impacting on this objective.

As one of the leading providers of Business Continuity and Disaster Recovery services in the East Midlands and East Anglia, NetSupport were ideally situated to help the South Lincolnshire based organisation.

However, as Brett Car....

Mail order fulfilment specialists Netpack have found the solution to their internal communication issues.

With a large distribution centre based in Penzance, Cornwall, the company relies on a range of bespoke software to manage workflow but as IT Executive Tony Bell explains, communicating urgent system related messages to the 50 plus staff was proving difficult; “The IT team regularly need to update or perform maintenance on the applications used by our Customer Services department. This is often during work time and therefore has an impact on their ability to service customer orders. Under our old procedures we were issuing service announcements via email but these were not being read in a timely fashion and this was introducing frustrating delays for us.”

“Since discovering NetSupport Notify the problems have disappeared. The product enables us to send an instant alert or notification direct to all or selected desktops across the compa....